FAQ

#1 QUESTIONS WE ARE ASKED

What are my options if I cannot attend?
FIRST REMEMBER THAT YOU PURCHASED A TICKET TO A LIVE EVENT THAT IS NON-REFUNDABLE AND NON-TRANSFERRABLE (SEE OTHER FAQ’S BELOW FOR MORE INFO). THERE ARE NO VIRTUAL RACE OPTIONS AND WE DO NOT SHIP ANY EVENT RELATED ITEMS.

Option 1:  Transferring to another racer

  • Giving your bib to a friend or another person without officially transferring the entry is never acceptable.
  • For our SOLD OUT Live events, we offer the option to transfer your Live Event Ticket to another person in a legal and official manner.  Once you find a person who would like to take your spot, just have them complete the online transfer form.
  • This option closes MONDAY AT MIDNIGHT the week of to the event. After that time you will not be able to complete the transfer.

Option 2:  Pick up your packet or have a friend pick it up

  • If all else fails, don’t miss out on the items that are included at packet pickup with your Live Event Ticket. If you can’t make it to packet pickup, have a friend get it for you.

So even though your Live Event Ticket is non-refundable and non-transferrable, we do have have options available to you. Make sure to read your pre-race emails for additional information specific to your event.

PLEASE READ YOUR PRE-RACE EMAIL for the most up to date information on transfer options.

REGISTRATION

Race Bandits (participating in the event without purchasing a ticket)
  • No one may be on the course or in the start/finish chute without a bib (except children 3 and under in strollers).
  • Security and staff will be watching to make sure all participants are wearing the appropriate race bib.
  • Race bandits will be asked to leave and may be referred to the Chandler Police on site.

No, this is not allowed in any circumstances. While this practice may seem harmless, it can result in serious consequences to both parties involved. It’s an issue of false identity and a liability issue. Why? The most important reason is that your race bib is attached to your identity, so if an emergency occurs that requires medical attention or a race official must identify a participant, we need to have accurate information. In addition, finisher awards may be impacted. If race organizers identify an individual who has given their race bib to another person, it will result in disqualification and a minimum two-year ban for both individuals for any of our future events.

If the event is not sold out, registrations may be offered at the race expo.  No race day registration will be available for this event.

You can change your race distance for most events, however, a fee may be applied.  Please use the distance transfer page to make this change.

NOTE: You will NOT get a refund if the price of the new registration type is less than that of your current registration type. You will be responsible to pay additional fees if the price of the new type, at its current rate, is more than your current registration type.

The minimum age for the AZ48 Half Marathon is 13 years of age with parental permission.

RACE COMMUNICATION & SOCIAL MEDIA

Yes there is a Facebook Page for the #AZ48 Events. Be sure to “Like” us for the most up to date information.

Yes, you can follow us on Instagram

Of course we #hashtag! For all our events (races or virtual), please post with the hashtags #AZ48 or #131Events

CHARITABLE PARTNERSHIP:

131 Event Productions is neither a charity nor a non-profit organization.However we do support and spread the word about the great cause at Mission 22 at many of our events. 

RACE DAY:

In general our events require a minimum of 16 min/mile pace.  Please refer to the specific schedule for your event and distance for exact requirements.

If you are slower than this pace, the Police or race staff on the course may ask you to use the sidewalks and obey the traffic laws so they can reopen the roadways. If you think this pace is too fast for you, please consider a shorter distance option such as a 5k. In most cases there are no time requirements for 5k races.

Please note that at any time Police officials may need to modify the stated time requirements in the interest of public or the race participant safety.

Yes, you can pick up the whole running group. If you have a group of 6 or more, you can request a FastPASS and we will assemble your group for easy pickup.

For a 5k course we will have a water station at approximately the halfway point. On longer courses you will see a water station about every 1.5-2 miles. Please check the course information for your race for specific information.

While we love dogs too, for the safety of the racers, staff and volunteers, dogs cannot come race with you.

Strollers are NOT allowed on the Half Marathon and the 10K courses but are ok on the 5K course. For the 5K you will be asked to start in the back for safety reasons and out of respect for those running.

Strollers must meet the following requirements:

  • Strollers may not be larger than 31″ wide
  • Stroller wagons are not allowed
  • No other wheels are allowed, so no wagons, scooters, etc.

The use of headphones is discouraged. If you do run with headphones, it is required that you keep one ear free to be able to hear safety vehicles, fellow participants and course officials.

Yes, there are few excellent spots where spectators could watch and cheer. They can even join the part at the finish and lap area.

The event will go on rain or shine with only the possibility of delay in the event of lightning. However, we do retain the right to cancel, shorten, or alter the race course due to weather or other acts of God, or for any other reason within or without our control. If the weather requires a postponement of the event, refunds will not be given but a transfer policy will be posted to allow racers an opportunity to adjust their schedule.

A staff photographer will be taking photos along the course and at the finish line. Visit 131RacePhotos.com after the event to search for your photos. ALL PHOTOS ARE FREE TO DOWNLOAD! Post away!

Still have questions? Please feel free to Contact Us at any time.